PRIVACY POLICY

This privacy policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service, and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.

Interpretation

Words with an initial capital letter have meanings defined under the conditions set out below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account

Account means a unique account created for You to access our Service or parts of our Service.

Company

Company (referred to in this Privacy Policy as “the Company”, “We”, “Us” or “Our”) means Arcade Engineering Pty Ltd trading as Halcrow, Level 3, 116 Devonshire Street, Surry Hills NSW 2010.

Cookies

Cookies are small files placed on Your computer, mobile device or other device by a website. They contain details of Your browsing history on that website and serve various functions.

Country

Country refers to New South Wales, Australia.

Device

Device means any device capable of accessing the Service, including a computer, mobile phone or digital tablet.

Personal Data

Personal Data means any information relating to an identified or identifiable individual.

Service

Service refers to the Website.

Service Provider

Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals engaged by the Company to facilitate the Service, provide the Service on the Company’s behalf, perform services related to the Service, or assist in analysing how the Service is used.

Usage Data

Usage Data means data collected automatically, either generated through use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website

Website refers to Halcrow’s website, accessible at halcrow.com.au.

You

You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (for example, IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or access the Service via a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. These technologies may include beacons, tags, and scripts used to collect and track information and to improve and analyse Our Service.

Cookies

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. If You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser settings to refuse Cookies, our Service may use them.

Flash Cookies

Certain features of our Service may use locally stored objects (Flash Cookies) to collect and store information about Your preferences or activity. Flash Cookies are not managed by the same browser settings as standard Cookies.

Web Beacons

Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear GIFs, pixel tags, or single-pixel GIFs). These permit the Company to count users who have visited certain pages or opened an email and to collect related website statistics, such as measuring the popularity of sections and verifying system and server integrity.

Types of Cookies

Cookies may be either:

• Session Cookies – deleted when You close Your browser.
• Persistent Cookies – remain on Your Device when You go offline.

We use both Session and Persistent Cookies for the purposes set out below.

Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us

These Cookies are essential to provide services available through the Website and enable certain features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, requested services cannot be provided.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us

These Cookies identify whether users have accepted the use of Cookies on the Website.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us

These Cookies allow Us to remember choices You make when using the Website, such as login details or language preferences. They are used to provide a more personalised experience and to avoid requiring You to re-enter preferences on subsequent visits.

For more information about the Cookies we use and Your choices regarding Cookies, please refer to our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain the Service, including monitoring usage.
• To manage Your Account, including registration and access to functionalities available to registered users.
• For the performance of a contract, including the development, compliance, and fulfilment of contracts for products, items, or services purchased through the Service.
• To contact You, including by email, telephone, SMS, or other electronic communications such as mobile application push notifications relating to updates, security notifications, or service information.
• To provide news, special offers, and information about goods, services, and events similar to those You have purchased or enquired about, unless You have opted out.
• To manage Your requests, including responding to enquiries.
• For business transfers, including evaluating or conducting mergers, divestitures, restructures, reorganisations, dissolutions, or other transfers of assets where Personal Data may be transferred.
• For other purposes, including data analysis, identifying usage trends, measuring campaign effectiveness, and improving the Service, products, services, marketing, and user experience.

Sharing of Your Personal Data

We may share Your Personal Data in the following circumstances:

With Service Providers

To monitor and analyse the use of the Service or to contact You.

For Business Transfers

In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or part of Our business.

With Affiliates

With Our parent company, subsidiaries, joint venture partners, or other entities under common control, provided they comply with this Privacy Policy.

With Business Partners

To offer You certain products, services, or promotions.

With Other Users

When You share information in public areas of the Service, such information may be viewed by other users and may be publicly distributed.

With Your Consent

For any other purpose disclosed with Your consent.

Retention of Your Personal Data

The Company will retain Personal Data only for as long as necessary to fulfil the purposes set out in this Privacy Policy.

We may retain and use Personal Data to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.

Usage Data is generally retained for a shorter period, except where it is required to strengthen security, improve functionality, or where longer retention is required by law.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating offices and in other locations where parties involved in processing are located. This may involve transferring and maintaining data on systems located outside Your state, province, country, or other governmental jurisdiction, where data protection laws may differ.

By submitting information and agreeing to this Privacy Policy, You consent to such transfers.

The Company will take all reasonably necessary steps to ensure that Your data is treated securely and in accordance with this Privacy Policy. No transfer of Personal Data will occur unless adequate safeguards are in place, including appropriate security controls.

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. However, no method of transmission over the Internet or method of electronic storage is completely secure. While We use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13.

If You are a parent or guardian and become aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from a child under 13 without verified parental consent, We will take steps to remove that information from Our systems.

If We rely on consent as a legal basis for processing and Your jurisdiction requires parental consent, We may require consent from a parent or guardian before collecting and using that information.

Links to Other Websites

Our Service may contain links to third-party websites that are not operated by Us. If You click on a third-party link, You will be directed to that site.

We recommend that You review the Privacy Policy of every website You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated Privacy Policy will be posted on this page.

Where appropriate, We will notify You by email and/or through a prominent notice on Our Service before the changes take effect. The “Last updated” date at the top of this Privacy Policy will also be revised.

You should review this Privacy Policy periodically. Changes become effective when they are posted on this page.

If you have any questions about this Privacy Policy, You can contact us:

By email: hello@halcrow.com.au