
After working with 253 companies over 16 years
Who's actually in charge of your technology?
Before and after
What changes when you have me on your side as Fractional CIO
Most businesses don't need a full-time CTO. They need the right decisions made at the right time, by someone who's on their side.
Without a technical leader
IT spending grows without a plan
Tools get chosen by whoever asks first
Vendors set the agenda
Problems get fixed, but never prevented
Security questions go unanswered
With me as your Fractional CIO
A technology plan tied to your business goals
Every licence and contract reviewed
IT providers and vendors held to account
A monthly report on what you spend and why
Security risks explained so you can decide what to act on
Time agreed together, and you only pay for what you use
“Sam took the time to understand our business and knew all the tech we needed. It was a pleasure to work with him and his team as they acted as an extension of our team.”

Luke Schwigtenberg
Head of R&D, Banktech
“In a short period of time, Sam demonstrated an exceptional ability to align the right technical expertise with our specific needs.”

Tim Buric
CTO, Agilyx
FREE GUIDE
NEVER AGAIN
Need quick advice for your project? Never Again is my free guide to judging software projects, written from 16 years of fixing ones that went wrong.
What's missing
You need someone making the calls a CIO makes, without the CIO-sized cost
I make those calls with you on every project. And I keep you up to date. Here’s what that looks like each month.
PROJECT RECOVERY
OzSnow
Ski holidays, 18 booking sites · Project recovery

Outages per month, ski season
0 after
When I took over
100%
uptime, ~40% lower hosting
Took over a booking platform that crashed every peak weekend. Isolated each site, made it scale on demand, and it ran the whole season without an outage.
“Halcrow took over an environment that was fragile and opaque, and made it resilient fast. A full season of 100% uptime.”
Matt Goodall, CEO, OzSnow
0
Outages all ski season
~40%
Lower hosting cost
NEW BUILD
Agrana
Food manufacturing, SAP-connected · New build

Time to price a customer order
–95%
Software went live
15 min
down from half a day
Sales priced orders by hand from SAP exports. We agreed the goal first (same-hour quotes), then built in stages with the sales team using it from week three.

“Their competency, attention to details, and soft skills of business analysts were impressive.”
Anastasia Lobanova, SAP Analyst, Agrana
15 min
To price an order, from half a day
Week 3
Sales team using it live
ONGOING SUPPORT
AWS Australia
Window manufacturing · Rebuild + ongoing support

Product data accuracy
73% → 97.3%
When I joined: 73% correct
✓
✓
✓
✓
✓
✓
✓
Now: 97.3%, improving monthly
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Rebuilt the CMS
4.7
updates/week, from 0.3
Rebuilt a fragmented CMS into a platform the marketing team runs themselves. Content changes that took weeks now take minutes; fabricator reorders rose 34%.

“Decisions that would have taken weeks happened in a single meeting.”
Angela Bevitt-Parr, National Marketing Manager
+34%
Fabricator reorders
4.7/wk
Content updates, from 0.3
FRACTIONAL CIO
Sonnel Hospitality
Pub group, 8 venues · Data warehouse

Time to answer a question across all venues
Days → seconds
Warehouse went live
30 sec
down from 2–3 days
Built a real-time view across eight venues without replacing a single system. 100+ metrics live, 85% of reports now produced in-house, 99.6% uptime.

“Working with Halcrow is just like working with internal teams. We treat them as our own employees.”
David Bu, GM Finance, Sonnel
100+
Metrics live across 8 venues
85%
Reports now produced in-house
NEW BUILD
Acciona · WestConnex
Civil engineering, 7 km tunnel · New build

Field crew mapping output per shift
+70%
Platform went live
100%
reporting accuracy
Led the software capturing 15,000+ geological records across the tunnel. Compliance reports now take 8 minutes, and Acciona’s own IT team runs the platform.

“Halcrow’s process was a game changer.”
Thomas Roper, Senior Geotechnical Engineering Manager
15,000+
Geological records captured
8 min
To produce a compliance report
How I work
I only work with a dozen clients at a time. You get me as your Fractional CIO, and my engineering team when you need them.
After the audit, what happens next is up to you. If you'd like to work together, I become your technical leader. If you need software built or fixed, my team of 26 engineers does the work, with me leading it. Here's what that looks like.

Before we build
We agree on what the software needs to achieve
More customers, fewer support calls, lower running costs. We set the goals first and fix the most urgent problems straight away.

Leadership
I make the technical decisions for you
Build or buy, which developers to trust, what to fix first, whether AI belongs in it. I decide these before any code is written and explain why, so you're never confused.

During the build
Some businesses need me for a few hours a month, others need more time. We agree on what suits yours, and we adjust as your needs change.
AI in 2026
Where AI fits in your business
It's 2026. AI can write and test code, answer customers and handle admin. Some of it will save you money. Some of it is hype.
I'll help you work out where AI is worth using in your business, and where it isn't.



Where it's worth it
A short list of places AI would save your business time or money, with rough costs for each.
Faster development
If you have developers, I'll help them use AI agents to build faster. A person still reviews every change.
Honest advice
If AI isn't the right answer for a problem, I'll tell you. You won't pay for features nobody uses.

Launch
I make sure it's ready before it goes live
Before anything launches, I check it's tested, secure and ready for real customers. If it isn't, I'll tell you, even if your developers are keen to ship.

After launch
I keep it heading in the right direction
Once it's live, I track what's working, what it costs to run and what to improve next. You get a short report each month, and my team can step in if something needs building or fixing.
Security
The right level of security for your business
Not every product needs bank-level security. Some do. I'll work out what yours needs, and keep it in proportion to your risks and your budget.
You get the risks explained without jargon, so you can decide. If you want the technical detail, I'm happy to go as deep as you like.


The basics in place
I check your software has encrypted data, two-factor sign-in and tested releases, and tell you what's missing.
Risks you can understand
A short list of risks, what each could cost you, and what it takes to fix. You decide what to act on.
As technical as you want
If you or your team want the detail, I'll walk you through it. If you don't, I'll stick to the non-technical overview.
Frequently asked questions
Answers to everything you're thinking
What do I get from the free audit?
Do I need to know anything technical?
What does a fractional CIO do?
When does a business need a fractional CIO?
How is this different from hiring an IT manager?
How much of your time do I get?
Where are you based?
Fractional CTO and engineering team for founders and business leaders. Sydney, Australia.
© 2026 Halcrow · Privacy policy


































































