HALCROW + ATLASSIAN

HALCROW + ATLASSIAN

Atlassian, working like a tool—not a to-do list

Atlassian, working like a tool—not a to-do list

Atlassian can boost delivery—or bog it down. We configure it as a productivity tool instead a ritual that slows teams.

Atlassian can boost delivery—or bog it down. We configure it as a productivity tool instead a ritual that slows teams.

Code editor
Code editor
Code editor

We’ve got the credentials—and the experience to back them

We’ve worked across engineering, product, and operations teams to overhaul Jira, Confluence, and Service Management—bringing structure, speed, and sanity to delivery tooling without layering on red tape.


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Our team holds:

Atlassian Certified Jira Project Administrator

Atlassian Certified Jira Project Administrator

Atlassian Certified Jira Project Administrator

Atlassian Certified Jira Service Management Administrator

Atlassian Certified Jira Service Management Administrator

Atlassian Certified Jira Service Management Administrator

Atlassian Certified Confluence Space Administrator

Atlassian Certified Confluence Space Administrator

Atlassian Certified Confluence Space Administrator

Advanced Roadmaps for Jira Certification

Advanced Roadmaps for Jira Certification

Advanced Roadmaps for Jira Certification

Plus Deep Experience In:

Jira Cloud & Data Center architecture

Jira Cloud & Data Center architecture

Jira Cloud & Data Center architecture

Advanced permissions and global configuration

Advanced permissions and global configuration

Advanced permissions and global configuration

Custom scripting (e.g. using Automation for Jira, ScriptRunner)

Custom scripting (e.g. using Automation for Jira, ScriptRunner)

Custom scripting (e.g. using Automation for Jira, ScriptRunner)

API-based integrations (e.g. GitHub, Salesforce, AWS, ServiceNow)

API-based integrations (e.g. GitHub, Salesforce, AWS, ServiceNow)

API-based integrations (e.g. GitHub, Salesforce, AWS, ServiceNow)

Migrations from Server to Cloud

Migrations from Server to Cloud

Migrations from Server to Cloud

Marketplace app evaluations and tuning

Marketplace app evaluations and tuning

Marketplace app evaluations and tuning

Confluence macros, templates, and usage design

Confluence macros, templates, and usage design

Confluence macros, templates, and usage design

App screenshot

Atlassian Partner

We set up Jira and Confluence for delivery workflows, sprint cadences, and engineering visibility.

App screenshot

Atlassian Partner

We set up Jira and Confluence for delivery workflows, sprint cadences, and engineering visibility.

App screenshot

Atlassian Partner

We set up Jira and Confluence for delivery workflows, sprint cadences, and engineering visibility.

Customers love Halcrow

Over one million engineering hours delivered to Australia's entrepreneurs and intrapreneurs


Over one million engineering hours delivered to Australia's entrepreneurs and intrapreneurs


Over one million engineering hours delivered to Australia's entrepreneurs and intrapreneurs


Common misconceptions

The difference between using it and using it well

It’s not about the toolset—it’s about whether the system helps teams deliver, or gets in their way.

How teams normally use it

How teams normally use it

Treat Jira like a compliance tool instead of a delivery enabler

Let boards and projects multiply with no clear ownership

Spend more time updating tickets than shipping work

Treat Jira like a compliance tool instead of a delivery enabler

Let boards and projects multiply with no clear ownership

Spend more time updating tickets than shipping work

How good teams approach it

How good teams approach it

Design workflows around how teams actually plan and ship

Clean up cluttered configs, permissions, and automations

Connect Jira to roadmap, reporting, and ops tools for true visibility

Design workflows around how teams actually plan and ship

Clean up cluttered configs, permissions, and automations

Connect Jira to roadmap, reporting, and ops tools for true visibility

VS

This is how Halcrow does Atlassian

We don’t just optimise tickets—we design systems that support pace, clarity, and accountability across fast-moving teams.

We work directly with product, engineering, and delivery leaders—not just tooling admins

We streamline Jira boards, workflows, and permissions to reflect how your team actually works

We implement clear naming, reporting, and sprint structures to reduce noise

We connect Atlassian to your roadmap tools, analytics, and comms stack

We help leadership get visibility without slowing down execution

We simplify Service Management and Confluence for easy handoffs across teams

TESTIMONIAL

TESTIMONIAL

TESTIMONIAL

“In a short period of time, Halcrow demonstrated an exceptional ability to align the right technical expertise with our specific needs.”

“In a short period of time, Halcrow demonstrated an exceptional ability to align the right technical expertise with our specific needs.”

“In a short period of time, Halcrow demonstrated an exceptional ability to align the right technical expertise with our specific needs.”

Tim Buric

Tim Buric

Tim Buric

CTO, Agilyx Group

CTO, Agilyx Group

CTO, Agilyx Group

What we build in Atlassian

Jira project restructuring

Jira project restructuring

Jira project restructuring

Sprint and backlog design

Sprint and backlog design

Sprint and backlog design

Service Desk flows

Service Desk flows

Service Desk flows

Confluence setup

Confluence setup

Confluence setup

Reporting dashboards

Reporting dashboards

Reporting dashboards

Tool integrations

Tool integrations

Tool integrations

What happens when Atlassian stops adding extra work

We help teams escape the ticket-chasing treadmill—so they spend less time updating Jira, and more time actually delivering.

Results

Cut Jira ticket volume by 50% with board consolidation and clearer workflows

Results

Improved sprint delivery accuracy by 40% via better backlog and reporting setup

Results

Reduced update overhead by 60% with automation and streamlined dashboards

Our people

Fractional for you and all-in for us

Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.
Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.

Our people

Fractional for you and all-in for us

Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.
Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.

Our people

Fractional for you and all-in for us

Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.
Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.

Why Atlassian is a good choice for scaling companies

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Flexible delivery tooling

Works for product, engineering, and ops at any stage

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Flexible delivery tooling

Works for product, engineering, and ops at any stage

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Flexible delivery tooling

Works for product, engineering, and ops at any stage

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Strong reporting and traceability

End-to-end visibility from roadmap to rollout

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Strong reporting and traceability

End-to-end visibility from roadmap to rollout

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Strong reporting and traceability

End-to-end visibility from roadmap to rollout

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Integrates cleanly

Easy connections to GitHub, Slack, Figma, and more

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Integrates cleanly

Easy connections to GitHub, Slack, Figma, and more

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Integrates cleanly

Easy connections to GitHub, Slack, Figma, and more

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Highly customisable

Adapt workflows without reinventing everything

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Highly customisable

Adapt workflows without reinventing everything

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Highly customisable

Adapt workflows without reinventing everything

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Supports autonomy

Teams can move fast while leadership stays aligned

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Supports autonomy

Teams can move fast while leadership stays aligned

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Supports autonomy

Teams can move fast while leadership stays aligned

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Proven at scale

Used by high-performing teams around the world

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Proven at scale

Used by high-performing teams around the world

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Proven at scale

Used by high-performing teams around the world

Why work with Halcrow

01

Specialists

You'll be working with certified team members who have deep domain expertise

01

Specialists

You'll be working with certified team members who have deep domain expertise

01

Specialists

You'll be working with certified team members who have deep domain expertise

02

Ownership

We work like your internal team, with shared accountability

02

Ownership

We work like your internal team, with shared accountability

02

Ownership

We work like your internal team, with shared accountability

03

Obsession

We sweat every detail, test every edge case, and don’t stop until everything works beautifully

03

Obsession

We sweat every detail, test every edge case, and don’t stop until everything works beautifully

03

Obsession

We sweat every detail, test every edge case, and don’t stop until everything works beautifully

04

Craftsmanship

From model cars to modern systems, we’ve always cared about how it’s made

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Craftsmanship

From model cars to modern systems, we’ve always cared about how it’s made

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Craftsmanship

From model cars to modern systems, we’ve always cared about how it’s made

Let's find out if we're your unfair advantage

Let's find out if we're your unfair advantage

Let's find out if we're your unfair advantage

Relevant services

Frequently asked questions

What does Halcrow do?

What does Halcrow do?

What does Halcrow do?

How is Halcrow different from a software agency or consultancy?

How is Halcrow different from a software agency or consultancy?

How is Halcrow different from a software agency or consultancy?

Who does Halcrow work with?

Who does Halcrow work with?

Who does Halcrow work with?

Which industries does Halcrow support?

Which industries does Halcrow support?

Which industries does Halcrow support?

What is an embedded team model?

What is an embedded team model?

What is an embedded team model?

What if I don't know exactly what I need yet?

What if I don't know exactly what I need yet?

What if I don't know exactly what I need yet?

Form your team

Let’s clean up, level up, or launch what’s next—together.

1

Align on your objectives

2

We'll form your team

3

Start

Looking forward to meeting you!

Best regards,

Sam Halcrow

“Halcrow is everything we want in a partner. They understand our needs, work as if they own the product, and come up with innovative solutions quickly.”

Person

Malaz Majanni, CEO OnePath

The next era of tech work is fluid: fractional talent and blended capabilities that scale up or down as business needs change.

© 2025 Halcrow Technology Consulting

Form your team

Let’s clean up, level up, or launch what’s next—together.

1

Align on your objectives

2

We'll form your team

3

Start

Looking forward to meeting you!

Best regards,

Sam Halcrow

“Halcrow is everything we want in a partner. They understand our needs, work as if they own the product, and come up with innovative solutions quickly.”

Person

Malaz Majanni, CEO OnePath

The next era of tech work is fluid: fractional talent and blended capabilities that scale up or down as business needs change.

© 2025 Halcrow Technology Consulting

Form your team

Let’s clean up, level up, or launch what’s next—together.

1

Align on your objectives

2

We'll form your team

3

Start

Looking forward to meeting you!

Best regards,

Sam Halcrow

“Halcrow is everything we want in a partner. They understand our needs, work as if they own the product, and come up with innovative solutions quickly.”

Person

Malaz Majanni, CEO OnePath

The next era of tech work is fluid: fractional talent and blended capabilities that scale up or down as business needs change.

© 2025 Halcrow Technology Consulting