HALCROW + MICROSOFT DYNAMICS 365
HALCROW + MICROSOFT DYNAMICS 365
Microsoft Dynamics 365, showing you how your business really runs
Microsoft Dynamics 365, showing you how your business really runs
Dynamics is powerful, but rarely matches reality. We customise it to reflect how your teams actually work, not a static ERP.
Dynamics is powerful, but rarely matches reality. We customise it to reflect how your teams actually work, not a static ERP.
We’ve got the credentials—and the experience to back them
We’ve delivered Dynamics across sales, service, and finance—fixing broken implementations, integrating with Microsoft 365, and building dashboards that show what’s really happening inside the business.
Expertise & Certifications
31
Certifications
We’re a certified Microsoft Dynamics partner with 31 active certifications across CRM, ERP, and customisation.
We’re a certified Microsoft Dynamics partner with 31 active certifications across CRM, ERP, and customisation.
Azure Partner
We rebuild Dynamics to reflect how your teams sell, track, and deliver.
Azure Partner
We rebuild Dynamics to reflect how your teams sell, track, and deliver.
Azure Partner
We rebuild Dynamics to reflect how your teams sell, track, and deliver.
Customers love Halcrow
Over one million engineering hours delivered to Australia's entrepreneurs and intrapreneurs
Over one million engineering hours delivered to Australia's entrepreneurs and intrapreneurs
Over one million engineering hours delivered to Australia's entrepreneurs and intrapreneurs
Common misconceptions
The difference between using it and using it well
Microsoft Dynamics 365 isn't just a CRM or ERP—it’s the system of record that powers decisions, if you build it that way.
How teams normally use it
How teams normally use it
Let sales, ops, and finance run disconnected processes
Treat reporting as an afterthought instead of part of the system design
Avoid integrations, then wonder why everything feels manual
Let sales, ops, and finance run disconnected processes
Treat reporting as an afterthought instead of part of the system design
Avoid integrations, then wonder why everything feels manual
How good teams approach it
How good teams approach it
Structure Dynamics around real business workflows and ownership
Use integrations to sync ops, finance, and CRM in one environment
Build reporting into the system—not as a separate export step
Structure Dynamics around real business workflows and ownership
Use integrations to sync ops, finance, and CRM in one environment
Build reporting into the system—not as a separate export step
VS
This is how Halcrow does Microsoft Dynamics 365
We don’t just implement modules. We build the connective systems that make Dynamics useful across sales, ops, and finance.
We start with how your business actually operates—not just the off-the-shelf configuration
We integrate Dynamics with Microsoft 365, Power BI, NetSuite, and ServiceNow
We automate approvals, routing, and workflows between departments
We make reporting live, meaningful, and accessible to non-technical teams
We simplify processes instead of adding fields no one will fill
We embed directly with your team to fix what matters right now
TESTIMONIAL
TESTIMONIAL
TESTIMONIAL
“Halcrow took the time to understand our business and knew all the tech we needed. It was a pleasure to work with them as they acted as an extension of our team.”
“Halcrow took the time to understand our business and knew all the tech we needed. It was a pleasure to work with them as they acted as an extension of our team.”
“Halcrow took the time to understand our business and knew all the tech we needed. It was a pleasure to work with them as they acted as an extension of our team.”
Luke Schwigtenberg
Luke Schwigtenberg
Luke Schwigtenberg
R&D Head, The Banktech Group
R&D Head, The Banktech Group
R&D Head, The Banktech Group
What we build in Microsoft Dynamics 365
Sales processes that convert
Sales processes that convert
Sales processes that convert
Customer service systems
Customer service systems
Customer service systems
Operational automation
Operational automation
Operational automation
Role-specific reporting
Role-specific reporting
Role-specific reporting
Tightly integrated ecosystems
Tightly integrated ecosystems
Tightly integrated ecosystems
Migration and rebuilds
Migration and rebuilds
Migration and rebuilds
What happens when Dynamics reflects your business—not just your org chart
We help organisations turn Dynamics from a bloated admin tool into a live system that shows how the business is performing.
Results
Automated sales workflows cut average deal approval time from 4 days to 18 hours
Results
Rebuilt reporting stack to eliminate weekly exports—now delivered in real time via Power BI
Results
Integrated NetSuite, ServiceNow, and Dynamics in 6 weeks, syncing sales, billing, and support
Our people
Fractional for you and all-in for us
Our people
Fractional for you and all-in for us
Our people
Fractional for you and all-in for us
Why Microsoft Dynamics 365 is a good choice for scaling companies
Covers the full lifecycle
Sales, service, ops, and finance in one platform
Covers the full lifecycle
Sales, service, ops, and finance in one platform
Covers the full lifecycle
Sales, service, ops, and finance in one platform
Strong Microsoft ecosystem fit
Works seamlessly with 365, Power BI, and Azure
Strong Microsoft ecosystem fit
Works seamlessly with 365, Power BI, and Azure
Strong Microsoft ecosystem fit
Works seamlessly with 365, Power BI, and Azure
Highly configurable
Can flex to your processes, not just force-fit theirs
Highly configurable
Can flex to your processes, not just force-fit theirs
Highly configurable
Can flex to your processes, not just force-fit theirs
Built for enterprise logic
Complex roles, workflows, approvals, and permissions
Built for enterprise logic
Complex roles, workflows, approvals, and permissions
Built for enterprise logic
Complex roles, workflows, approvals, and permissions
Supports operational visibility
Rich reporting and dashboards baked in
Supports operational visibility
Rich reporting and dashboards baked in
Supports operational visibility
Rich reporting and dashboards baked in
Scales with you
From lean teams to full-blown global ops
Scales with you
From lean teams to full-blown global ops
Scales with you
From lean teams to full-blown global ops
Why work with Halcrow
01
Specialists
You'll be working with certified team members who have deep domain expertise
01
Specialists
You'll be working with certified team members who have deep domain expertise
01
Specialists
You'll be working with certified team members who have deep domain expertise
02
Ownership
We work like your internal team, with shared accountability
02
Ownership
We work like your internal team, with shared accountability
02
Ownership
We work like your internal team, with shared accountability
03
Obsession
We sweat every detail, test every edge case, and don’t stop until everything works beautifully
03
Obsession
We sweat every detail, test every edge case, and don’t stop until everything works beautifully
03
Obsession
We sweat every detail, test every edge case, and don’t stop until everything works beautifully
04
Craftsmanship
From model cars to modern systems, we’ve always cared about how it’s made
04
Craftsmanship
From model cars to modern systems, we’ve always cared about how it’s made
04
Craftsmanship
From model cars to modern systems, we’ve always cared about how it’s made
Let's find out if we're your unfair advantage
Let's find out if we're your unfair advantage
Let's find out if we're your unfair advantage
Relevant applications
Where else we can help if Microsoft Dynamics 365 is part of your stack.
Relevant frameworks and languages
Relevant frameworks and languages
Relevant services
Frequently asked questions
What does Halcrow do?
What does Halcrow do?
What does Halcrow do?
How is Halcrow different from a software agency or consultancy?
How is Halcrow different from a software agency or consultancy?
How is Halcrow different from a software agency or consultancy?
Who does Halcrow work with?
Who does Halcrow work with?
Who does Halcrow work with?
Which industries does Halcrow support?
Which industries does Halcrow support?
Which industries does Halcrow support?
What is an embedded team model?
What is an embedded team model?
What is an embedded team model?
What if I don't know exactly what I need yet?
What if I don't know exactly what I need yet?
What if I don't know exactly what I need yet?
Form your team
Let’s clean up, level up, or launch what’s next—together.
1
Align on your objectives
2
We'll form your team
3
Start
Looking forward to meeting you!
Best regards,
Sam Halcrow
“Halcrow is everything we want in a partner. They understand our needs, work as if they own the product, and come up with innovative solutions quickly.”
Malaz Majanni, CEO OnePath
The next era of tech work is fluid: fractional talent and blended capabilities that scale up or down as business needs change.
Form your team
Let’s clean up, level up, or launch what’s next—together.
1
Align on your objectives
2
We'll form your team
3
Start
Looking forward to meeting you!
Best regards,
Sam Halcrow
“Halcrow is everything we want in a partner. They understand our needs, work as if they own the product, and come up with innovative solutions quickly.”
Malaz Majanni, CEO OnePath
The next era of tech work is fluid: fractional talent and blended capabilities that scale up or down as business needs change.
Form your team
Let’s clean up, level up, or launch what’s next—together.
1
Align on your objectives
2
We'll form your team
3
Start
Looking forward to meeting you!
Best regards,
Sam Halcrow
“Halcrow is everything we want in a partner. They understand our needs, work as if they own the product, and come up with innovative solutions quickly.”
Malaz Majanni, CEO OnePath
The next era of tech work is fluid: fractional talent and blended capabilities that scale up or down as business needs change.